{"widget_key": "4a508c5cbe0a4d6c9bab2710a9ea365b6e8a61c8b42e4b39a7b32c7c9e857f5a", "name": "Website (EN)", "locale": "en_US", "mode_proactive": false, "mode_proactive_registration": false, "offline_contact_details": true, "system_font": false, "forward_offline_message": "Thanks for starting a conversation with us. {{name}} typically replies in a few hours.", "offline_message_in_service_time": "Hello. Nice to have you here!\\\n\\\nWe're currently in customer support and unfortunately can't respond to you directly.\\\n\\\nWe've recorded your contact information and your request.\\\nWe'll contact you via the email address you provided.\\\n\\\nYou can now close this chat or leave us a message with more information.\\\n\\\nThank you!\\\nYour Kaweco Service Team", "contact_details_button": "Leave contact details", "contact_details_button_label": "Klicken Sie hier, um Ihre Kontaktinformationen zu hinterlassen.", "contact_details_form_label": "Formular f\u00fcr Kontaktdaten", "conversation_section_composer": "Verfasser der Nachricht", "conversation_section_messages": "Nachrichten", "conversation_section_suggestions": "Vorschl\u00e4ge", "conversation_with_operator": "Unterhaltung mit {{operatorName}}", "country_select_label": "Land", "get_reply_button": "Get reply", "offline_returning_message": "Thank you for your message. I\u2019m currently not online, but will reply as soon as possible.", "proactive_message": "Hello, how can I help you?", "proactive_message_show_input": true, "proactive_message_show_operator": true, "proactive_quick_replies_enabled": false, "proactive_quick_reply1": null, "proactive_quick_reply2": null, "proactive_quick_reply3": null, "welcome_bubble_message": "Let us know if you have any questions.", "forward_message": "A member of our Kaweco service team will contact you shortly.", "offline_group_forward_message": "Hello. Nice to have you here!\\\n\\\nWe're sorry, we're currently unavailable.", "offline_response_time": "We will respond promptly.", "proactive_timeout": 30, "mode_registration": true, "tracking": "ga4", "hide_poweredby": true, "hide_button": false, "emit_chat_state": true, "is_default": false, "data_privacy": true, "welcome_enabled": true, "name_field_label": "Name", "name_field_placeholder": "Enter name", "email_field_label": "Email", "email_field_placeholder": "Enter email address", "phone_number_field_label": "Phone number", "phone_number_field_placeholder": "Enter phone number", "mobile_number_field_label": "Mobile number", "mobile_number_field_placeholder": "Enter mobile number", "customer_id_field_label": "Customer ID", "customer_id_field_placeholder": "Enter customer ID", "company_field_label": "Company name", "company_field_placeholder": "Enter company name", "send_button": "Send", "skip_button": "Skip", "cancel_button": "Cancel recording", "welcome_headline": "Welcome! \ud83d\udc4b", "welcome_text": "Do you have any questions? We're happy to help!", "conversations_button": "Conversations", "start_conversation_button": "Start new conversation", "clear_history_menu": "Clear history...", "clear_history_title": "Clear conversation history?", "clear_history_text": "This will end your chat session and hide all your conversations. You can access them again by clicking {{authentication_title}} if you left your email address.", "clear_history_button": "Clear", "load_previous_conversation_button": "Load earlier messages", "load_next_conversation_button": "Load recent messages", "continue_conversation_button": "Continue conversation", "job_title_label": "Job title", "timezone_label": "Operator timezone", "about_me_label": "About operator", "conversation_timeout_message": "The conversation was marked as finished because there were no new messages for some time.", "conversation_finished_message": "{{name}} has marked the conversation as finished.", "send_file_button": "Send file", "session_timeout_alert": "Are you still there? If we don\u2019t hear from you within <highlight>{{time}}</highlight>, your conversation will automatically end due to inactivity.", "session_timeout_alert_extend_button": "Continue conversation", "rate_conversation_button": "Rate conversation", "receive_transcript_button": "Receive transcript", "search_field_placeholder": "Search", "search_results_label": "Search results", "last_used_label": "Last used", "no_emoji_label": "No emoji found.", "start_recording_hint": "Tap to start recording", "stop_recording_hint": "Tap to stop recording", "microphone_error": "No access to microphone or microphone not enabled.", "encoding_error": "An error occurred while trying to encode the audio recording.", "upload_error": "An error occurred while trying to upload the audio recording.", "mute_microphone_tooltip": "Mute microphone", "unmute_microphone_tooltip": "Unmute microphone", "answer_call_tooltip": "Answer", "hang_up_tooltip": "Hang up", "call_preparation_title": "Call preparation", "join_call": "Join call", "enable_camera_tooltip": "Enable camera", "disable_camera_tooltip": "Disable camera", "flip_camera_tooltip": "Flip camera", "enable_screen_share_tooltip": "Share screen", "disable_screen_share_tooltip": "Stop sharing", "open_messenger_tooltip": "Open chat", "hide_messenger_tooltip": "Hide chat", "title_video_input": "Video input", "title_audio_input": "Audio input", "title_audio_output": "Audio output", "device_missing": "No device found", "settings_menu_tooltip": "Settings", "media_permission_error": "Please grant the missing permission to access your microphone or camera.", "enter_full_screen_tooltip": "Full screen", "exit_full_screen_tooltip": "Exit full screen", "title_visual_effects": "Visual effects", "visual_effects_not_supported": "Visual effects are not supported by your browser.", "visual_effects_off": "Off", "visual_effects_blur_slight": "Slight background blur", "visual_effects_blur_strong": "Strong background blur", "title_qr_code": "Anruf auf anderes Ger\u00e4t \u00fcbertragen", "show_call_button": "Show call", "incoming_call_title": "Incoming call...", "call_accepted_title": "Accepted, connecting...", "call_declined_title": "Call declined", "starting_call_title": "Starting call...", "current_call_title": "Current call...", "call_finished_title": "Call finished.", "close_tab_button": "Close tab", "call_starting_time": "Started at", "call_duration": "Lasted", "call_connection_error": "Something went wrong. Please check your network settings and try again.", "typing_indicator": "is typing...", "file_upload_hint": "Drag files here or browse", "register_headline": "Quick introduction", "register_subheadline": "Please leave your contact details so we can provide you with the best possible service. Providing this information is optional.", "registration_completed": "Registration completed.", "registration_skipped": "Registration skipped.", "offline_headline": "We are happy to help you", "offline_subheadline": "Enter your contact details. We'll get back to you as soon as possible.", "offline_team_name": "Kaweco Service-Team", "offline_register_thanks": "Thank you! We\u2019ll get back to you soon.", "offline_screen_title": "Contact details", "offline_reminder_headline": "One more thing...", "offline_reminder_subheadline": "We will only be able to read your messages and reply if you leave your contact details. Please enter them below.", "leave_anyway_button": "Leave anyway", "email_verification_title": "Verification", "email_verification_headline": "Complete email verification", "email_verification_token_button": "Enter verification code", "transcript_enabled": true, "transcript_headline": "Request your transcript", "transcript_subheadline": "Enter your email to receive a transcript once the chat ends.", "transcript_request_button": "Request", "transcript_confirmation": "Transcript scheduled!", "transcript_enter_email": "Geben Sie Ihre E-Mail-Adresse ein", "authentication_title": "Previous conversations", "authentication_headline": "Get access", "authentication_text": "To access your previous conversations, please allow us to confirm it\u2019s you. Enter your email address to receive a verification code.", "authentication_code_prompt": "Enter the verification code you\u2019ve just received via email.", "code_field_label": "Verification code", "code_field_placeholder": "Enter code", "access_conversations_button": "Access conversations", "code_confirmation": "Your code was accepted", "conversation_not_found": "This conversation does no longer exist.", "message_not_found": "We could not find this message in the conversation, it may have been deleted.", "email_address_invalid": "Please enter a valid email address (e.g., name@example.com)", "phone_number_invalid": "Please enter a valid phone number (e.g., +49 123 456 789)", "field_required": "This field is required", "character_minimum": "Please use at least {{number}} characters", "character_maximum": "You can use up to {{number}} characters", "connection_lost_title": "Connection lost. Trying to reconnect...", "try_again_button": "Try again", "server_error": "The server is currently unable to process this request.", "operation_failed_headline": "Something went wrong", "operation_failed_text": "We are sorry for the inconvenience.", "close_button": "Close", "reload_button": "Reload", "fallback_error": "An error has occurred. Please try again later.", "default_textarea": "Your message", "show_data_privacy_link": true, "data_privacy_link": "https://www.kaweco-pen.com/en/data-protection", "data_privacy_name": "Privacy Policy", "wildcard_cookie": false, "rating_enabled": false, "survey_answered": "Survey answered.", "geo_type": "ip", "cookie_expire": 365, "audio_message_received": true, "audio_message_sent": false, "audio_only_inactive": true, "allowed_calls": "audio", "group_select_headline": "Pick a group", "group_select_subheadline": "Which team would you like to talk to?", "group_selected": "Group selected.", "links_offsite": "new", "links_onsite": "new", "sentry_enabled": false, "disclaimer_headline": "Privacy notice", "disclaimer_subheadline": "Please accept to start your conversation.", "disclaimer_text": "This website uses the messaging software Lime Connect, it enables you to have conversations with us. Lime Connect needs to save some cookies on your device. Your data is safe though and it will not be used to identify you personally. To learn more, please visit our Privacy Policy.", "disclaimer_accept_button": "Accept", "disclaimer_accepted": "Privacy notice accepted.", "disclaimer_show": false, "live_preview": true, "feedback_default_textarea": "Enter feedback here", "feedback_title": "Rate conversation", "feedback_subheadline": "Add your rating and feedback message.", "feedback_field_label": "Feedback", "feedback_thanks": "Thank you for your feedback!", "feedback_provided": "Feedback provided.", "feedback_skipped": "Feedback skipped.", "theme_lead_color": "rgb(0, 0, 0)", "theme_contrasting_color": "white", "theme_background_overlay": "waves", "theme_button_orientation": "right", "theme_button_offset_x": 0, "theme_button_offset_y": 0, "theme_button_index_z": 2147483647, "theme_font_custom_name": "", "theme_font_custom_url": "", "theme_button_style": "circle", "theme_button_icon": "bold_bubble_dots", "theme_messenger_default_size": "normal", "contact_email_subject": "Your conversation transcript", "contact_email_subject_reengage": "New message from {{name}}", "contact_email_subject_unread": "New message from {{name}}", "contact_email_salutation": "Hello {{client_name}},", "contact_email_body": "Thanks for the conversation. This is your transcript.", "contact_email_footer": "Kind regards,", "button_profile_desktop": "medium", "button_profile_mobile": "medium", "operator_group_receive_email": false, "voice_message_contact_enabled": true, "voice_message_operator_enabled": true, "file_upload_contact_enabled": true, "file_upload_operator_enabled": true, "message_list_channel_error": "This is a {{channel_name}} conversation so it can only be continued on {{channel_name}}.", "logout_view_title": "Clear history", "emoji_picker_categories_label": "Categories", "emoji_picker_categories_custom": "Custom", "emoji_picker_categories_smileys_emotion": "Smileys and emoticons", "emoji_picker_categories_people_body": "People and body", "emoji_picker_categories_animals_nature": "Animals and nature", "emoji_picker_categories_food_drink": "Food and drink", "emoji_picker_categories_travel_places": "Travel and places", "emoji_picker_categories_activities": "Activities", "emoji_picker_categories_objects": "Objects", "emoji_picker_categories_symbols": "Symbols", "emoji_picker_categories_flags": "Flags", "emoji_picker_emoji_unsupported_message": "Your browser does not support color emoji.", "emoji_picker_favorites_label": "Favorites", "emoji_picker_loading_message": "Loading\u2026", "emoji_picker_network_error_message": "Could not load emoji. Try refreshing.", "emoji_picker_region_label": "Emoji picker", "emoji_picker_search_description": "When search results are available, press up or down to select and enter to choose.", "emoji_picker_skin_tones_label": "Skin tones", "emoji_picker_skin_tone_description": "When expanded, press up or down to select and enter to choose.", "emoji_picker_skin_tone_label": "Choose a skin tone (currently '{skinTone}')", "emoji_picker_skin_tones_default": "Default", "emoji_picker_skin_tones_light": "Light", "emoji_picker_skin_tones_medium_light": "Medium-Light", "emoji_picker_skin_tones_medium": "Medium", "emoji_picker_skin_tones_medium_dark": "Medium-Dark", "emoji_picker_skin_tones_dark": "Dark", "audio_call_state_expired": "Call missed.", "audio_call_state_withdrawn": "Call offer withdrawn.", "header_conversation_online": "Online", "page_title_operator_says": "{{operator_name}} says...", "request_transcript_title": "Conversation transcript", "reauth_email_sent": "We\u2019ve sent the code to your email!", "form_error_type": "This doesn\u2019t look correct", "channel_screen_headline": "{{channel_name}} conversation", "channel_screen_body_text": "Start a new {{channel_name}} conversation on another device by scanning the QR code. Or, to continue on this device, click the button below.", "channel_screen_forward_button": "Continue on this device", "channel_selection_description_text": "or switch to", "enabled_register_fields": ["name", "email"], "required_register_fields": [], "cookie_consent_enabled": false, "cookie_consent_title": "Welcome to our chat", "cookie_consent_text": "We are happy to assist you via chat. For this, we use the chat service Lime Connect. You can find more information in our privacy policy. To use the chat, please accept the cookies.", "cookie_consent_accept_button": "Accept and start the chat", "zoom_in_button": "Vergr\u00f6\u00dfern", "zoom_out_button": "Verkleinern", "image_preview_frame": "Bildvorschau", "messenger_button_label": "Chat \u00f6ffnen", "messenger_bubble_close_button": "Begr\u00fc\u00dfung schlie\u00dfen", "show_more_actions_button_label": "Weitere Optionen anzeigen", "chatbot_bubbles_responded": "Ausgew\u00e4hlte Antwort: {{label}}", "chatbot_bubbles_title": "W\u00e4hlen Sie aus den folgenden Antwortm\u00f6glichkeiten", "chatbot_bubble_selected_label": "Ausgew\u00e4hlte Option: {{label}}", "chatbot_bubble_open_link_label": "Open link: {{label}}", "chatbot_bubble_label": "Option: {{label}}", "chatbot_media_and_buttons_options_label": "Message actions", "close_popup_button": "Popup schlie\u00dfen", "rating_selected_label": "Aktuelle Bewertung: {{value}}", "rating_label": "Bewertung ausw\u00e4hlen", "rating_option_label": "Bewertungsoption: {{value}} von 5", "conversation_list_item_open_unread_label": "\u00d6ffnen Sie eine Unterhaltung mit: {{title}} mit ungelesenen Nachrichten", "conversation_list_item_open_label": "Offenes Gespr\u00e4ch mit: {{title}}", "conversation_list_item_last_message_label": "Letzte Nachricht von: {{title}}", "conversation_list_item_unread_messages_label": "Ungelesene Nachrichten von {{title}}: {{unreadCount}}", "conversation_list_item_last_message_seen_label": "Zuletzt gesehene Nachricht", "conversation_list_item_channel_icon_label": "Kanal: {{channelType}}", "conversation_list_item_message_time_label": "Zeitpunkt der letzten Nachricht: {{formattedSentAt}}", "conversation_list_item_message_summary_label": "Letzte Nachricht: {{summary}}", "close_messenger_button": "Chat schlie\u00dfen", "channel_button_label": "Offenes Gespr\u00e4ch \u00fcber: {{channelName}}", "carousel_option_select_label": "W\u00e4hlen Sie eine Option aus der Liste", "carousel_option_selected_label": "Ausgew\u00e4hlte Option: {{label}}", "carousel_item_selected_label": "Option: {{label}}", "navigate_back_button": "Zur\u00fcck navigieren", "branding_label": "Powered by Lime Connect ({{newTabIndicator}})", "branding_tooltip": "Powered by Lime Connect", "loading_label": "L\u00e4dt", "carousel_title": "Karussell mit Optionen", "carousel_option_label": "W\u00e4hlen Sie eine Option aus der Liste", "carousel_back_button": "Zur\u00fcck zur vorherigen Option", "a11y_carousel_back_button_disabled": "Keine vorherige Option", "carousel_forward_button": "Weiter zur n\u00e4chsten Option", "a11y_carousel_forward_button_disabled": "Keine n\u00e4chste Option", "form_submit_button_no_changes": "Keine Formular\u00e4nderungen zu \u00fcbermitteln", "form_submit_button_invalid": "Ung\u00fcltiges Formular, bitte \u00fcberpr\u00fcfen Sie das Formular", "form_submit_button_submitting": "Formular wird \u00fcbermittelt...", "generic_error": "Something did not work there. Please contact our support team.", "operator_bio_heading": "Operator-Profil", "call_decline_label": "Anruf ablehnen", "call_accept_title": "Anruf annehmen", "emoji_picker_button": "Emoji hinzuf\u00fcgen", "emoji_picker_modal_label": "Emoji-Auswahl", "file_upload_modal_heading": "Datei-Upload", "voice_record_send_button": "Aufnahme senden", "voice_record_start_button": "Aufnahme starten", "voice_record_stop_button": "Aufzeichnung stoppen", "voice_record_button": "Sprachnachricht aufnehmen", "voice_record_modal_heading": "Sprachaufzeichnungsger\u00e4t", "message_call_sent_at_label": "Anruf gestartet um {{time}}", "message_contact_sent_label": "Du hast gesendet:", "message_list_day_divider_role_description": "Datumstrennzeichen", "message_list_label": "Nachrichtenliste", "message_list_new_message_announcement": "Neue Nachricht:", "message_list_operator_is_not_typing_announcement": "Der Operator tippt nicht.", "message_list_operator_is_typing_announcement": "Der Operator tippt.", "message_meta_time_label": "Gesendet um {{sentAtTime}}.", "message_operator_sent_label": "{{operatorName}} hat gesendet:", "message_state_delivered": "Zugestellt", "message_state_delivered_descriptive": "Nachricht wurde zugestellt.", "message_state_error_network": "Nachricht konnte nicht gesendet werden.", "message_state_retry": "Erneut versuchen", "message_state_retry_descriptive": "Versuchen, die Nachricht erneut zu senden", "message_state_sending": "Sende...", "messenger_button_frame_title": "Chat-Button", "messenger_button_message_announcement": "Neue Nachricht im Chat: {{message}}", "messenger_frame_title": "Chat", "messenger_landmark_label": "Chat", "multiselect_item_added": "Added \u201c{{item}}\u201d", "multiselect_item_removed": "Removed \u201c{{item}}\u201d", "multiselect_item_selected": "Selected \u201c{{item}}\u201d", "multiselect_loading": "Loading...", "multiselect_no_results": "No results found", "multiselect_remove_item": "Remove \u201c{{item}}\u201d", "scroll_anchor_unread_label": "{unreadCount, plural, one {1 new message} other {# new messages}}", "scroll_anchor_label": "Recent messages", "card_select_title": "Option ausw\u00e4hlen", "card_select_option_label": "Option: {{label}}", "audio_call_state_wait_for_call": "Warten auf Operator...", "audio_call_withdraw": "Anruf zur\u00fcckziehen", "current_call_duration": "Dauer des Anrufs: {{duration}}", "download_file": "Datei herunterladen {{name}}", "preview_file": "Vorschau-Datei", "remove_file": "Datei {{name}} entfernen", "reset_input": "Input zur\u00fccksetzen", "settings_close": "Einstellungen schlie\u00dfen", "unknown": "Unbekannt", "uploaded_files": "Hochgeladene Dateien", "uploading_file": "{{name}}-Datei hochladen", "file_too_big": "Zu gro\u00df", "visual_effects_custom_image": "Benutzerdefinierter Hintergrund", "change_page_title": true, "a11y_channel_navigation_qr_code": "QR-Code f\u00fcr {{channel_name}} -Unterhaltung", "a11y_collapse_messenger_button": "Collapse chat", "a11y_download_media_button": "Medien herunterladen", "a11y_emoji_picker_close_button": "Emoji-Auswahl schlie\u00dfen", "a11y_expand_messenger_button": "Expand chat", "a11y_file_upload_close_button": "Datei-Upload schlie\u00dfen", "a11y_gif_pause": "GIF pausieren", "a11y_gif_play": "GIF abspielen", "a11y_gif_preview": "GIF-Vorschau ansehen", "a11y_link_new_tab": "\u00f6ffnet in einer neuen Registerkarte", "a11y_media_carousel_card_actions": "Card actions", "a11y_media_carousel_slide": "slide", "a11y_media_carousel_slide_label": "{{current}} of {{total}}", "a11y_message_bubble": "Sprechblase", "a11y_message_list_contact_audio_sent": "Die Audiodatei wurde gesendet", "a11y_message_list_contact_embed_sent": "Eingebetteter Inhalt wurde gesendet", "a11y_message_list_contact_file_sent": "Die Datei wurde gesendet", "a11y_message_list_contact_image_sent": "Das Bild wurde gesendet", "a11y_message_list_contact_message_sent": "Sie haben eine Nachricht gesendet: {{message}}", "a11y_message_list_contact_page_sent": "Der Link zur Seite wurde gesendet", "a11y_message_list_contact_video_sent": "Das Video wurde gesendet", "a11y_operator_popup_close_button": "Operator-Popup schlie\u00dfen", "a11y_proactive_input_submit": "Abschicken", "a11y_send_message_button": "Nachricht senden", "a11y_session_extended_alert": "Your session is continued.", "shift": "shift", "ctrl": "ctrl", "a11y_unread_messages_badge": "Ungelesene Nachrichten: {{unreadCount}}", "a11y_voice_recorder_close_button": "Sprachaufzeichnungsger\u00e4t schlie\u00dfen", "umm_message_document_fallback": "Document", "umm_message_image_view_label": "View image", "ai_rating_category_harmful_content": "Harmful content", "ai_rating_category_incorrect_facts": "Incorrect facts", "ai_rating_category_missing_information": "Missing information", "ai_rating_category_off_topic": "Off topic / irrelevant", "ai_rating_category_wrong_language": "Wrong language", "ai_rating_feedback_details_label": "Please provide details:", "ai_rating_feedback_placeholder": "Enter feedback here", "ai_rating_feedback_send": "Send", "ai_rating_feedback_skip": "Skip", "ai_rating_feedback_subtitle": "Help us improve by sharing what went wrong.", "ai_rating_group_label": "Rate AI response", "ai_rating_issue_type_label": "What type of issue do you wish to report?", "ai_rating_negative_feedback": "Give negative feedback", "ai_rating_positive_feedback": "Give positive feedback", "operator_group_id": 451659, "group_select_enabled": false, "poweredby_link": "https://connect.lime-technologies.com/en/?utm_source=userlike&utm_medium=widget&utm_term=poweredby&utm_content=unifiedmessaging&utm_campaign=flex", "customer_id": 146667, "id": 166857, "tracking_external": true, "url_image": "https://userlike-cdn-operators.userlike.com/e6fd3adf522dda75063e37e4d99132b837ef4ffd8ffa079835c8de6067478349_320x320.jpg", "lang": "en", "country_id": "DE", "upload_mime_types_operator": "*", "upload_mime_types_contact": "*", "organization_id": 144072, "um_widget_id": 166857, "quick_links": {"enabled": true, "links": [{"url": "tel:00499118186635", "text": "Call our Kaweco service team", "new_tab": true}]}, "goals": [], "messenger_api": true, "channel_buttons": [{"type": "whatsapp_business", "url": "https://wa.me/4915221856548"}]}